dj222 Privacy Policy

1. Data We Collect

dj222 collects personal data from players in several ways: directly when you register an account or contact our support team, automatically when you use the platform, and — in limited circumstances — from third-party identity verification services. The categories of personal data we collect are described below.

Registration Data

When you create a dj222 account, we collect the following information: your full legal name, date of birth, residential address (including city, district, and postal code within Bangladesh), email address, and a valid Bangladeshi mobile phone number. You are required to provide accurate and current information at the time of registration. Submitting false, incomplete, or third-party identity details is a violation of the dj222 Terms & Conditions and may result in account closure.

KYC Verification Data

Prior to processing your first withdrawal, dj222 is required to verify your identity as part of its Know Your Customer (KYC) obligations. During this process we may collect copies of the following documents: Bangladesh National Identity Card (NID), valid passport, government-issued driving licence, utility bills or bank statements as proof of address, and — where applicable — proof of ownership of the payment method used for deposits. KYC documents are stored securely and handled in strict accordance with this Privacy Policy.

Financial & Transaction Data

dj222 records details of all financial transactions conducted through your account. This includes deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad mobile number, or masked bank account details), transaction timestamps, and transaction reference numbers. Full payment credentials — such as complete bank account numbers or card numbers — are never stored by dj222 directly; these are handled by our payment processing partners.

Usage & Gameplay Data

When you use the dj222 platform, we automatically collect certain technical and behavioural data. This includes your IP address, device type, operating system, browser type and version, screen resolution, pages visited, features used, games played, bets placed, session durations, and click-path data. This data is used to operate and improve the platform, to detect fraudulent or irregular activity, and to personalise your experience where applicable.

Communications Data

If you contact the dj222 support team via live chat, email, or any other channel, we retain records of those communications. This includes the content of messages, the date and time of contact, the support agent's responses, and any files or screenshots submitted. These records are retained for quality assurance and dispute resolution purposes.

2. How We Use Your Data

dj222 uses the personal data we collect only for the purposes described in this section. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected without first obtaining your consent or where otherwise required by law.

3. Cookies & Tracking Technologies

dj222 uses cookies and similar technologies (including local storage objects and session tokens) to operate the platform effectively, remember your preferences, maintain your login session, and gather aggregate usage statistics. This section explains what types of cookies we use and why.

Strictly Necessary Cookies

These cookies are essential for the dj222 platform to function. They include session cookies that keep you logged in while you navigate between pages, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure your requests are routed to the correct server. These cookies cannot be disabled without impairing platform functionality.

Functional Cookies

Functional cookies allow dj222 to remember your preferences and settings — for example, your preferred language, display settings, and any responsible gaming limits you have configured. These cookies persist across sessions so that your preferences are retained when you return to the platform.

Analytics Cookies

dj222 uses analytics cookies to collect aggregate data about how players use the platform. This includes which pages are visited most frequently, how long sessions last, and where players encounter errors or drop off. This data is processed in aggregate form and is not used to identify individual players. Analytics data helps us improve the quality and reliability of the dj222 platform.

Managing Cookies

Most web browsers allow you to control cookies through the browser settings panel. You can configure your browser to block certain types of cookies, to alert you when a cookie is being set, or to delete existing cookies. Please note that disabling strictly necessary cookies will impair your ability to use the dj222 platform, including your ability to log in and maintain an active session. Instructions for managing cookies in popular browsers are available in each browser's help documentation.

4. Data Sharing & Third Parties

dj222 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the specified purpose.

• Payment Processing Partners: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, dj222 shares the transaction data required to complete each payment with the relevant payment service provider. Each partner processes this data under its own privacy policy and applicable financial regulations.
• KYC & Identity Verification Services: Where dj222 uses a third-party identity verification provider to assist with KYC checks, your submitted identity documents may be processed by that provider solely for the purpose of verifying their authenticity. Such providers are contractually bound to use the data only for the specified verification purpose.
• Game Software Providers: When you play games powered by third-party providers — including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi — certain gameplay and session data is shared with the relevant provider to operate the game. Game providers do not receive your full registration data or financial account details.
• Legal & Regulatory Disclosure: dj222 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. Where legally permissible, we will notify affected players of such disclosures.
• Business Continuity: In the event of a merger, acquisition, or transfer of business assets, player data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance of any such transfer and of any changes to this Privacy Policy that result from it.
• Professional Advisers: dj222 may share personal data with legal advisers, auditors, or other professional service providers where necessary for the conduct of those professional services. Such parties are bound by confidentiality obligations.

All third parties with whom dj222 shares personal data are required to maintain appropriate technical and organisational security measures consistent with the sensitivity of the data shared. dj222 does not authorise any third party to use your data for their own marketing or commercial purposes.

5. Data Retention

dj222 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The retention periods set out below reflect both operational needs and legal compliance requirements.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player. Where data is anonymised rather than deleted, the resulting anonymised dataset may be retained for statistical and analytical purposes without limitation.

Players who request deletion of their data prior to the expiry of mandatory retention periods should be aware that dj222 cannot delete data where retention is required by applicable law. In such cases, dj222 will restrict processing of the data to the minimum necessary to satisfy the legal retention obligation, and will delete it as soon as that obligation has been met.

6. Data Security

dj222 takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction. The key security measures in place are described below.

• SSL/TLS Encryption: All data transmitted between your browser or device and the dj222 platform is encrypted using SSL/TLS protocols. This protects your login credentials, personal information, and financial data from interception during transmission.
• Encrypted Data Storage: Sensitive personal data — including KYC documents and financial records — is stored in encrypted form. Encryption keys are managed under strict access controls and are rotated on a regular schedule.
• Access Controls: Access to player personal data within the dj222 organisation is restricted on a need-to-know basis. Staff members are granted access only to the data categories required for their specific role. All internal access to player data is logged and subject to periodic audit.
• Secure Password Storage: dj222 account passwords are stored using a one-way cryptographic hashing algorithm with per-user salting. This means that even if the password database were to be compromised, individual passwords could not be retrieved in plain text.
• Fraud & Anomaly Detection: dj222 operates automated systems that monitor for unusual login activity, suspicious transaction patterns, and other indicators of account compromise or fraud. Alerts generated by these systems are reviewed by the security team and may result in temporary account restrictions pending investigation.
• Regular Security Reviews: The dj222 platform undergoes periodic security assessments to identify and address vulnerabilities. Critical systems are patched promptly when security updates are released by the relevant software vendors.

Despite the measures described above, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to player rights and interests, dj222 will notify affected players as promptly as practicable and will take all reasonable steps to contain and remediate the incident.

Players are responsible for maintaining the security of their own dj222 account credentials. You should use a strong, unique password for your dj222 account and should never share your login details with any other person. If you believe your account credentials have been compromised, you must contact dj222 support immediately so that your account can be secured.

7. Your Privacy Rights

As a registered player on dj222, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact the dj222 support team via live chat. We will respond to all valid requests within a reasonable period, typically within 30 days.

• Right of Access: You have the right to request confirmation of whether dj222 holds personal data about you, and — if so — to receive a copy of that data together with information about how it is processed. This is sometimes referred to as a Subject Access Request (SAR).
• Right to Rectification: If the personal data dj222 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data categories (such as your registered name or date of birth), we may require supporting documentation before making a correction.
• Right to Erasure: Subject to legal and regulatory retention obligations (see the Data Retention section above), you have the right to request the deletion of your personal data. Where we are legally required to retain certain data for a specified period, we will restrict processing of that data rather than delete it, and will delete it as soon as the retention obligation has been satisfied.
• Right to Restriction of Processing: In certain circumstances — for example, where you have contested the accuracy of your data or where processing is unlawful but you do not wish the data to be deleted — you have the right to request that dj222 restrict processing of your personal data to storage only.
• Right to Object to Marketing: You have the right to object to the use of your personal data for direct marketing purposes at any time. You can withdraw your consent to marketing communications by updating your account preferences or by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the dj222 platform.
• Right to Data Portability: Where dj222 processes your personal data on the basis of your consent or to perform a contract, you have the right to receive a structured, commonly used, machine-readable copy of the personal data you provided to us, for the purpose of transferring it to another service provider.

dj222 will not charge a fee for handling valid privacy rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. Where dj222 is unable to fulfil a request — for example, because legal retention obligations prevent deletion — we will explain the reason for the limitation in our response.

8. Policy Updates & Contact

dj222 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material — meaning they affect the nature of the data we collect, the purposes for which it is used, or your rights as a player — we will notify registered players via email to their registered address or via a prominent notice on the dj222 platform prior to the changes taking effect.

The effective date at the top of this document will be updated each time a new version of the Privacy Policy is published. We encourage you to review this page periodically so that you remain informed about how your data is being handled. Your continued use of the dj222 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by dj222, please contact our support team via the live chat facility available on the platform, which is staffed 24 hours a day, seven days a week. You can also reach us by email at the address listed in the footer of this page. Please quote "Privacy Request" in the subject line of any written data-related enquiry so that it can be directed to the appropriate team promptly.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the dj222 Privacy Policy.